(440) 934-9090  |  M: 9a-5p • T-W: 9a-6p • Th: 9a-5p • F: 9a-2p • Sat & Sun: Closed

36388 Detroit Rd, Avon, OH 44011

Privacy Policy

This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from www.frenchcreekfamilydental.com (the “Site”).

 

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
  • “Log files” track actions occurring on the Site and collect data such as your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
  • “Forms” may capture data that you voluntarily submit through our website.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information.”

When we refer to “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information we collect to fulfill orders placed through the Site, including processing payment information, arranging shipping, and providing invoices and/or order confirmations. We also use this Order Information to:

  • Communicate with you
  • Screen orders for potential risk or fraud
  • Provide information or advertising related to our products or services, in accordance with the preferences you have shared with us

We use Device Information to help screen for potential risk and fraud (particularly your IP address) and to improve and optimize our Site. This includes generating analytics about how visitors browse and interact with the Site and assessing the effectiveness of our marketing and advertising efforts.

SHARING INFORMATION

We share your Personal Information with third parties to help us use your Personal Information as described above. For example, we use Shopify to power our online store—you can learn more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

We also use Google Analytics to understand how customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You may opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information to comply with applicable laws and regulations, respond to subpoenas, search warrants, or other lawful requests for information, or otherwise protect our rights.

BEHAVIORAL ADVERTISING

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, please visit the Network Advertising Initiative’s (“NAI”) educational page at:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising by using the links below:

You may also opt out of some services by visiting the Digital Advertising Alliance’s opt-out portal at:
http://optout.aboutads.info/

DO NOT TRACK

Please note that we do not change our Site’s data collection and use practices when we receive a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. To exercise these rights, please contact us using the information provided below.

Additionally, if you are a European resident, we note that we process your information to fulfill contracts we may have with you (such as orders placed through the Site) or to pursue our legitimate business interests described above. Please also note that your information may be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order through the Site, we will retain your Order Information for our records unless and until you request that this information be deleted.

MINORS

The Site is not intended for individuals under the age of 13.

CHANGES

We may update this Privacy Policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons.

 

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by calling (440) 934-9090 or by mail at the address below:

French Creek Family Dental
36388 Detroit Rd, Avon, OH 44011, United States